Why Spotify Isn’t Showing Up in SYQEL
Spotify shows up as App Audio: Spotify in the audio source list of SYQEL Desktop. If it isn’t there, check these in order.
- Spotify isn’t playing. SYQEL lists an app only while it is producing sound. Start a song, then click the refresh button (↻) next to the audio source list.
- The list hasn’t been refreshed. New apps don’t appear on their own. Click the refresh button again after Spotify starts playing.
- You’re using the web app. A browser can’t hear Spotify or other tabs, so the web app never lists it. Use SYQEL Desktop, or route Spotify through a virtual audio device.
- Your system is too old. If the list shows “App Audio (Requires macOS 14.4+)” or “App Audio (Requires Windows 10 build 19041+)”, App Audio isn’t available. On Windows, pick your speakers or headphones to capture everything the computer plays. On a Mac, use a virtual audio device.
- Spotify is playing in a browser. Pick your browser’s App Audio entry instead, for example App Audio: Google Chrome.
Spotify is listed but the visuals don’t react
- Mac permission: if you declined the permission prompt, turn SYQEL on in System Settings › Privacy & Security › Screen & System Audio Recording, then pick Spotify again.
- “Not capturing from the selected app”: start playback in Spotify, then pick it again in the list.
- You restarted Spotify: pick it again in the list.
Still not working? See Troubleshooting audio detection.
Did this help? If you’re still stuck, email support@syqel.com.