Account & Billing
Account, plans, subscriptions, and payments.
Does SYQEL Store My CC Information? No! We do not store any of your CC or billing information on our website. We use Stripe to handle all subscription payments. How Long Are SYQEL’s Contracts? Currently, we offer monthly and annual subscription plans. You can upgrade or cancel your account at any time with no further obligation. When you choose to… How to delete your SYQEL account? If you would like us to delete your SYQEL account and erase all data please email eraseme@syqel.com How to Manage Your SYQEL Subscription: Edit, Cancel and Update Your Credit Card Info SYQEL uses Stripe as our billing infrastructure. To make any changes to your account or update your credit card please visit the customer portal here:… Is SYQEL a Secure Service? Yes, SYQEL uses HTTPS protocol which is a secure way to transfer information between your browser and our servers. Further, the Desktop Application stores… What Does SYQEL Do With My Mic Audio? SYQEL analyzes and connects your audio to the visuals in real time, for the sole purpose of making the visuals respond to your audio. The audio processing… What Is SYQEL’s Cancellation Policy? You can cancel your subscription anytime in your account. Once the subscription is cancelled, you will not be charged next month. You will continue to have… What Is SYQEL’s Refund Policy? We do not issue full or partial refunds for any reason.